We identify critical issues and pain points in your website or product's user experience, and provide practical recommendations for you to address them.
Your website or product's UI & UX are inconsistent and cluttered. Users find it hard to use your website or product.
Your website visitors are not converting into customers, and you have no clue what's going wrong.
Your website or product is failing to retain your customers or users.
You are falling behind in the competition and don't know how to catch up.
A UX audit is a cost-effective and efficient solution for addressing your UX issues. By conducting a UX audit, you can enhance the competitiveness and value of your product, broaden its marketing reach, and effectively achieve your business goals.
UX audit can identify usability and user experience issues, allowing for improvements that can enhance the overall user experience.
By understanding users' pain points throughout their user journeys, we can develop solutions to reduce the friction of conversion.
Improved functionality and usability levels up customer satisfaction, reducing users' frustration and confusion.
UX audit can help you save costs and time by identifying the correct problems, before investing to further development.
We help you identify areas where your business may be falling behind competitors, as well as strategic opportunities to outperform them.
We conduct a UX audit by applying widely acknowledged usability heuristics to analyze your website or product. Our report includes the following components:
The report provides a detailed analysis of the user interface of your website or product. It includes a comprehensive evaluation of design elements and usability.
This involves mapping out the user's journey through your website or product and identifying any bottlenecks or areas where the user experience could be improved.
The report provides insights into user interactions with your website or product by analyzing data from tracking tools, such as heatmaps and video sessions.
The report offers prioritized recommendations for improvement. You can address the issues based on their severity and the required effort.
The following packages are designed for websites or web applications. If you are interested in a UX audit for mobile applications, please contact us for more information.
Suitable for landing pages or small-scale enhancement.
A comprehensive evaluation for corporate websites or large websites.
Tell us your specific needs and goals, and we will tailor a package for you.
All pricing shown in US dollars
Please feel free to contact us if you have any further questions.
The amount of time needed for a UX audit will vary depending on the complexity of your website or product. To discuss this further, please schedule a call with us.
Startups and established companies in any industry can benefit from a UX audit. It provides a fresh perspective on the user experience, helping them identify both existing challenges and new growth opportunities that may have been overlooked.
After a significant product update or release: You should perform a UX audit as part of the quality assurance process when they launch a major product update or a new product. This helps to identify any issues with continuity, consistency, accessibility, and usability that may have arisen during the update or release.
When your product has been live for a while: When your website or application has been live for some time and there is enough data to analyze, it is recommended to conduct a UX audit. This retrospective analysis can help uncover gaps in the user flow and eliminate bottlenecks in the customer journey.
To improve metrics: If your metrics, such as user activation rate, are poor, there may be underlying UX issues that need to be addressed. Conducting a UX audit can help identify and resolve these issues, ultimately improving the process and user activation.
As part of routine maintenance: You don't have to wait for problems to arise before conducting a UX audit. Consider including regular UX audits, such as twice per year, in your maintenance schedule. This will help your team systematize the process and generate data-driven recommendations.
A UX audit does not cover design or development aspects. However, we offer UX/UI design and development services to help you address the issues identified in the UX audit. We highly recommend using our services so that we can assist you in monitoring performance.
If you have an internal team, you can implement the design suggestions directly. Alternatively, you can utilize our UX/UI design and development services to assist you in implementing the design recommendations.
Tell us more about the details, and we'll get back to you within 24 hours.
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We will discuss your business goals to explore how we could work together to achieve them.